FAQ
Frequently asked questions
Quick answers to common questions about DUTS.
How do I request help?
Open the DUTS app, choose a service, describe the job, and submit your request. Nearby workers can respond so you can pick the right match.
How do I pay?
Payments are handled securely in the app through Stripe. You'll confirm payment before work proceeds according to the job flow.
How quickly can I get matched?
It depends on location, time, and worker availability. Many requests get interest quickly when workers nearby are online.
Can I cancel a booking?
Yes—cancellation options depend on job status. You can manage active gigs in the app and contact support if you need help.
How are workers verified?
Workers complete registration and approval steps before taking jobs. Always review profiles and chat details before confirming.
How do I become a worker?
Tap Become a Worker in the app, complete your profile, get approved, then go online to see nearby gigs.
What services are available?
Launch services include moving assistance, house and room cleaning, lawn cutting, short-term labor, car detailing, furniture assembly, junk removal, and event help.
Ready to get started?
Request help or join as a worker—both start in the DUTS app.